Yes, you can reach our Customer Care Center through either of the following ways:
- Via our Contact Us page
- Via landline or mobile by dialing #26929 or #AMWAY. It's a toll-free number - no charges will apply.
- Via email at AmwayPH.ContactCenter@Amway.com
-
Via Amway Intelligence (AI) Chatbot - is Amway's virtual support assistant, designed to provide fast and convenient assistance for a wide range of inquiries. The chatbot is continuously evolving to better understand customer needs and deliver relevant support, guidance, and information.To access Amway Intelligence (AI) Chatbot:
- Visit Amway.com.
- Click the Amway Intelligence (AI) Chatbot icon located at the bottom-right corner of the screen.
- Enter your question or concern and follow the prompts provided by the chatbot.
-
Prefer to Speak with a Live Agent?
- Open the Amway Intelligence (AI) Chatbot.
- Type "Chat with a live agent" in the chat window.
-
Follow the prompts to be connected to a customer service representative who will assist you shortly.
- Note: You may request to chat with a live agent at any time during your conversation with the Amway Intelligence (AI) Chatbot.
-
Our team is available to assist you via email and phone from Monday to Saturday, 8:00 AM to 6:00 PM (excluding public holidays).
Live Chat support is available from Monday to Friday, 9:00 AM to 5:00 PM (excluding public holidays).